At Family Centre, we understand that reaching out for help can be difficult and frightening. If you have children between the ages of 4 and 18 years old who are facing a traumatic event, or are in need of emotional, behavioural or social support, we are here for you. Family Centre’s services are free of charge, non-judgmental and completely confidential. All you have to do is take that first step and contact us. Call 232-1116 or email This video explains what you can expect when you reach out to Family Centre.

0:00 Introduction with Rishèe Paschal, Counselling Team Leader

0:50 Intro to the Screening Process with Tana Matthie, Counsellor

1:12 Making contact with Family Centre

1:59 Connecting with a Screener

2:37 What can Family Centre help families with?

3:17 The Screening Interview

3:54 Counselling Team Review, Intake and Referral

4:09 Supplemental Services Available

4:27 Closing with Cherise Carey, Counsellor