Join our Team! Family Centre is seeking: 1) Counsellor and 2) Director of Operations
Updated: September 4, 2026
1) Family Centre (Bermuda Registered Charity #378) is seeking a Counsellor.
Family Centre is seeking a skilled and compassionate Counsellor to provide clinical services to children and youth aged 4 to 24 and their families. The role includes screening assessment, individual and family counselling, case management, and the delivery of community presentations, workshops, therapeutic groups, camps, and programmes in office, home, and community settings.
MINIMUM QUALIFICATIONS AND EXPERIENCE:
- A master’s degree in counselling, clinical or counselling psychology, social work, or a closely related mental health discipline that includes formal supervised clinical training.
- At least three years of supervised clinical experience providing counselling or therapeutic services to children, youth, and families experiencing complex mental health, behavioural, relational, or psychosocial challenges.
- Demonstrated knowledge of child and adolescent development and competence in family-systems, strengths-based, and solution-focused approaches.
- Experience conducting clinical assessments, developing treatment plans, maintaining clinical documentation, managing a caseload, and coordinating care with other service providers.
- Sound knowledge of child safeguarding, professional ethics, confidentiality, and appropriate clinical boundaries.
- Demonstrated ability to work sensitively, respectfully, and effectively with families from diverse cultural and socioeconomic backgrounds.
- Strong interpersonal, communication, teamwork, organisation, and crisis-management skills.
- A valid driver’s licence and willingness to transport children and youth in Family Centre vehicles when required.
MAJOR DUTIES AND RESPONSIBILITIES:
- Screen and assess referrals, complete intake or referral-out processes, and connect individuals and families with appropriate community resources.
- Provide child, youth, and family counselling and case-management services, including intensive short-term support when required.
- Collaboratively develop and review treatment plans and maintain timely, accurate clinical notes, review reports, and discharge summaries.
- Manage a caseload and coordinate care with families, colleagues, schools, and other treatment or service providers.
- Participate in clinical planning, case reviews, weekly supervision, group supervision, team meetings, and continuous learning activities.
- Assist with the planning and delivery of therapeutic groups, holiday camps, summer programmes, community workshops, and presentations.
- Provide services in family homes and community settings, and participate in transportation using agency vehicles.
- Contribute to Family Centre’s continuous performance and quality-improvement activities.
WORK SCHEDULE:
This is a full-time position with a core Monday-to-Friday schedule. The successful candidate must be willing and able to work at least two evenings per week. A portion of the work takes place outside the office in homes and community settings.
HOW TO APPLY:
Please submit a cover letter, résumé, and three written professional recommendations to Dr. Tiffanne Thomas, Chief Operations Officer, at tiffanne@tfc.bm by Friday, September 18, 2026. Applications will be considered complete only when all requested documents have been received.
The successful candidate will be required to satisfy Family Centre’s employment-screening and safeguarding requirements.
Family Centre offers a collaborative, mission-driven work environment focused on strengthening families and promoting wellbeing across the community.
2) Family Centre (Bermuda Registered Charity #378) is seeking a Director of Operations.
Family Centre is seeking a Director of Operations to lead and coordinate the operational systems, resources, and administrative functions that support our programmes, staff, and strategic objectives. This senior management role provides oversight across regulatory compliance, financial administration, human resources, information technology, facilities, and Board administration.
MINIMUM QUALIFICATIONS AND EXPERIENCE:
- A bachelor’s degree in business administration, organisational management, human resources, nonprofit management, finance, or a related field, together with at least seven years of progressively responsible experience in operations, administration, or organisational management.
- A relevant master’s degree or professional qualification is an asset and may substitute for a portion of the required experience.
- Demonstrated experience in organisational operations, staff supervision, risk management, policy review and development, regulatory compliance, and financial oversight.
- Knowledge of Bermuda employment requirements, privacy obligations, occupational safety and health requirements, and nonprofit governance is strongly preferred.
- Strong organisational, administrative, communication, analytical, interpersonal, and computer skills.
- Demonstrated leadership ability and the capacity to train, mentor, empower, and support staff.
- A commitment to working sensitively, respectfully, and effectively with people from diverse cultural and socioeconomic backgrounds.
MAJOR DUTIES AND RESPONSIBILITIES:
- Lead organisational regulatory compliance, insurance renewals, privacy, occupational safety and health, policy review, operations accreditation compliance, and operational quality assurance.
- Review monthly financial statements, payroll reports, and journal entries; support annual budget development; authorise appropriate expenditures; serve as a bank signatory; and participate in Finance and Audit Committee meetings.
- Oversee information technology, electronic and physical information-management systems, facilities, vendors and contractors, building inspections, supplies, and external rental requests.
- Coordinate human-resources administration, including workforce planning, recruitment and orientation support, employee development, policy compliance, staff checks, and training logistics.
- Coordinate Operations Team and Board administration, including meetings, Board communications and materials, annual compliance checks, and minutes.
- Supervise the operations team, conduct performance reviews, and prepare quarterly and annual operations reports.
WORK SCHEDULE:
This position requires a minimum of 30 hours per week. The successful candidate must be able to work flexibly to meet organisational needs, including attendance at Management Team, Board, committee, training, and operational meetings.
HOW TO APPLY:
Please submit a cover letter, résumé, and three written professional recommendations to Dr. Tiffanne Thomas, Chief Operations Officer, at tiffanne@tfc.bm by Friday, September 18, 2026. Applications will be considered complete only when all requested documents have been received.
The successful candidate will be required to satisfy Family Centre’s employment-screening and safeguarding requirements.
Family Centre offers a collaborative, mission-driven work environment focused on strengthening families and promoting wellbeing across the community.